Repairs and Service

Repairs and Service

With our official repairs and service partner Renew Biomedical

Saving the lives of life-saving equipment

Extend the life of your medical equipment with our official repairs and service partner, ReNew Biomedical. We trust ReNew Biomedical with all equipment repairs and service, including troubleshooting and regularly scheduled maintenance. They’re a full-service medical repair depot with military and factory-trained biomedical technicians with all industry certifications and qualifications. ReNew is also ISO 13485 certified, meaning their Quality Management System exceeds the highest industry standard specifically for medical equipment.

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Extending the Lifespan of your Capital Equipment Investment

Other medical equipment distributors disappear after point of sale. But when Master Medical Equipment sells new or recertified units, we take pride in supporting your investment throughout its entire lifespan. From purchase, to patient-ready delivery, use, preventative maintenance, repairs, and trading-in to an upgraded unit, we’re here to support your capital investment step of the way.

The life cycle of your capital medical equipment doesn’t have to be complicated. Our accessories, service, maintenance, repairs, and asset management system are proven to simplify and reduce the cost of ownership.

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Why Choose ReNew?

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Free Evaluations

Get a FREE evaluation and a quote before any work is done.

Certified Repairs

AAMI-Certified technicians inspect, repair, and test each unit to ensure it meets OEM specifications.

Annual Preventative Maintenance

Save money by proactively identifying issues with annual preventative maintenance. Documentation included!

On-Site Service

Units can’t travel? No Problem! Technicians can service and calibrate your equipment on-site.

Real-Time Updates

Direct, real-time updates on service status and technician scheduling.

Service Plan Options

Comprehensive Service plans, including warranties and annual maintenance, ensure all equipment meets or exceeds OEM specifications.

Software Integration

Integration with leading software platforms for seamless data synchronization and access.

Asset Management

Training and Demonstrations: RAMS schedules maintenance, tracks equipment across locations, and gives real-time service updates.

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On-site Service

Need someone to service your units on-location? No problem! ReNew’s field service team performs on-site preventive maintenance and service to a growing list of over four hundred locations each year. Their traveling service vehicles and technicians serviced equipment in every single state in 2023. ReNew can perform electrical safety tests, annual preventive maintenance, and routine service, all without shipping your units away.

Full-Service Depots

ReNew’s depot repair is the best in the business and is opening new locations across the country. They back up their work with a one-year repair warranty on anything that comes through their doors. They are fast, reliable, and confident in their work. Everything sent in for repair is inspected, tested, and ensured to be up to manufacturer specifications/standards. ReNew also offers Asset Management and Inventory Counts, to help you track and schedule your annual maintenance. Best of all, everything ships back to you FREE. View Locations

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